Ever have high expectations for a dining experience only to have it spoiled by lacklustre service? This not only highlights the importance of waiting skills, but it also explains why many hospitality venues avoid hiring anyone without established skills.
Complete Hospitality Training's Waiting Skills course is practical and suited to anyone wanting to become a high-quality server. Learners will be trained on the best service styles and essential skills that ensure the tables you serve always have a memorable experience.
Learners who already have barista and bar skills can make themselves an even more valuable employee by also gaining waiting skills. Turning them into a multidisciplinary employee who can work in almost all areas of a hospitality venue.
What You Will Learn
- Table setting basics
- How to greet guests
- Various sales techniques
- Taking orders
- Plate service
- General customer relations
This is a non-accredited course, so no assessment is applicable.