Incorporate cultural awareness and sensitivity into your business practices for the respect and safe

What are your obligations and duties as an employee? We discuss some elements you need to consider f

Customer service is one of the most important factors of any hospitality business, which is why meas

Whether you’re planning to add a new shop, explore options with pop-ups or diversifying the menu,

What does your restaurant look like in the next 5, 10, 20 years? Do you know what the next step look

How motivated are your staff to get the work done? Team morale is an essential factor to any busines

With the right roster you can optimise your productivity and ensure your business maintains profitab

Streamline your bookkeeping process with the right software and experts. CHT looks at the best ways

With the specific needs of hospitality management, a reliable go-to gives you the space to explore g

The chef plays a critical part in the success of your business. If you’re searching for a new chef

There are many moving parts to hospitality, and you want to know your staff are up for the job. Ensu

If you haven’t already incorporated an online ordering process for your restaurant, it’s time to

There’s an art to recruitment – and with the unique needs of hospitality, it’s important you h

The best ways to make great coffee at home. Let Sam, our master barista trainer, give you some tips

So, here’s the question that’s probably on your mind: how much does an RSA course cost? The good

When you become a mixologist, you’re an expert drink maker who knows how to craft every cocktail i

Being a bartender is a great gig, but in a nightlife capital like Melbourne, there’s a lot of comp

Barista training and education distinguishes you as a professional before you’ve even started your

If you’re a coffee connoisseur looking to master the art of coffee making look no further than Com

We hear this question quite often… There’s actually no such thing as a bar and gaming license. W

Anyone who intends to work in licensed premises will need to complete an accredited Responsible Serv

RSA certificates issued in Victoria do not expire as such, however, licensees and staff subject to m

So, you’ve completed your bar course and earned your RSA Certificate. Well done. Here at Complete

Complete Hospitality Training (CHT) have recently been receiving a high volume of calls from student

Keeping up-to-date with your RSA in Melbourne One of the key components in the RSA Course we deliver