Please find the attached Student Handbook which contains Complete Hospitality Training’s information on, but not limited to, Policies, Complaints and Appeals and Fee’s and Charges. Please also see a copy of our Fee schedule.
POST COURSE ASSISTANCE
After successful completion of the course, students are welcome to return for free refresher classes for a period of six months after course completion.
Complete Hospitality Training will re-issue certificates at the written request of a student. Certificate reprint is charge at $50 and the replacement process will take approximately 10 working days.
Please see below a copy of Complete Hospitality Training’s most recent registration audit report.
Please follow this link to a copy of Complete Hospitality Training’s most recent
Australian Skills Quality Authority certificate of registration.
AQTF QUALITY INDICATORS
These indicators are based on a survey of 10664 students and 27 employers. This sample represents 15% of this organisation’s training delivery in the 2016 calendar year. The students and employers surveyed for these indicators were selected by this organisation in accordance with national guidelines.
AQTF Quality Indicators.
CHILD PROTECTION POLICY
Please see a copy of our Child Protection Policy.
ONLINE SERVICE STANDARDS
Please see a copy of Complete Hospitality Training’s Online Service Standards.
Please see a copy of Complete Hospitality Training’s Broker List.