SIT30616 Certificate III in Hospitality

Certificate III in Hospitality

Course Overview

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies, and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job titles include

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter.

Pathways to further study

  • SIT40416 Certificate IV in Hospitality
  • SIT50416 Diploma of Hospitality Management
  • SIT60316 Advanced Diploma of Hospitality Management

Delivery mode

Workplace (Traineeship)

Course duration

12 – 24 months

NameCodeType
Work effectively with othersBSBWOR203Core
Source and use information on the hospitality industrySITHIND002Core
Work effectively in hospitality serviceSITHIND004Core
Provide service to customersSITXCCS006Core
Show social and cultural sensitivitySITXCOM002Core
Coach others in job skillsSITXHRM001Core
Participate in safe work practicesSITXWHS001Core
Provide responsible service of alcoholSITHFAB002Elective
Operate a barSITHFAB003Elective
Prepare and serve espresso coffeeSITHFAB005Elective
Serve food and beverageSITHFAB007Elective
Prepare and serve cocktailsSITHFAB010Elective
Provide table service of food and beverageSITHFAB014Elective
Use hygienic practices for food safetySITXFSA001Elective
Participate in safe food handling practicesSITXFSA002Elective

Assessment

CHT utilises competency-based assessment to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, and our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification

SIT30616 Certificate III in Hospitality

Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

  • Learners must be 16 years of age and over at the time of course commencement.
  • Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
  • Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the relevant employer where the student is to undertake an apprenticeship or traineeship.
  • Learners are expected to have learning, reading, writing, oral communication, and numeracy skills Australian Core Skills Framework (ACSF)Level 3 (senior secondary school equivalent).
  • Apprenticeship and traineeship learners must be currently employed under a training contract and referred by their employer.
  • No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.

Technology requirements

  • Regular access to a computer, tablet, or smartphone that has reliable internet access.
  • An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers. The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Victoria

Tuition Fees (GST Exempt)Cost
Full Fee$2995
Government Funded*$0
Concession$0

South Australia

Tuition Fees (GST Exempt)Cost
Full Fee$2995
Government Funded*$350
Concession$0

Tasmania

Tuition Fees (GST Exempt)Cost
Full Fee$2995
Government Funded*$0
Concession$0

Click here to see CHT’s fee schedule.

*This training is delivered with Victorian and Commonwealth Government funding.

What People Say About Us

  • Chibi_Phoenix3 Avatar
    Chibi_Phoenix3

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    hans weiss

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    Marcin Ellingham

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    steven kakoliris

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    Michelle Ross

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    Kathleen Murphy

    fantastic class and a caring administration definitely recommend

    Andy Bruce Avatar
    Andy Bruce

    Very knowledgeable trainer, friendly staff and easy to get to location

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    Elena Benítez

    Quick learning, great teacher and great quality for the value. Very professional... read more

    Annisa Dalby Avatar
    Annisa Dalby

    Wonderful training for an RSA, class was run well with a very... read more

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    Isabella Draper

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    Matt Coleman

    Can't complain

    Mark Ley Avatar
    Mark Ley

    Great time with friendly staff and easy to understand. 👍👍

    Syed Arsalan Imam Avatar
    Syed Arsalan Imam

    Trainer was a pro

  • Darren Jones Avatar
    Darren Jones

    Fantastic experience and now I have a certificate for RSA. Looking forward... read more

    Anita Alexander Avatar
    Anita Alexander
    positive review 

    The RSA training was really engaging, thorough and clear. The presenter/teacher was... read more

    Alex Zandra Avatar
    Alex Zandra
    positive review 

    Our trainer Benjamin is fantastic. Excellent school with good compliance policies, highly recommended.

    Robert Rosace Avatar
    Robert Rosace

    Would highly recommend to anyone wanting to do hospitality courses.

  • Scott Spreadbury Avatar
    Scott Spreadbury

    The trainer, Gem, was so engaging. Learning from her expert knowledge and... read more

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    Dhanushka Madhurange

    Super cool and comfortable. Thanks

    Xan Fraser Avatar
    Xan Fraser
    positive review 

    training easy to understand and helpful . highly recomend teacher awesome👍😁

    Hyeree Kang Avatar
    Hyeree Kang
    positive review 

    Friendly tutor and the best receptionist

  • Chris O'Leary Avatar
    Chris O'Leary

    The RSA course by Complete Hospitality Training was excellent. We had an... read more

    Toorang Hosseini Avatar
    Toorang Hosseini

    Trainers are friendly and make you feel comfortable during the course, how... read more

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    Melanie Osorio

    Good training for rsa, the teacher is really nice

    diane williams Avatar
    diane williams

    Goals were accomplished in an enjoyable and engaging way for everyone involved.... read more

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    Create YourSelf

    I did hospitality course from CHT. It was a wonderful experience.... read more

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    Nicolas RIEMENSCHNEIDER

    The teacher is realy pedagogue, profesional and kind. The class room and... read more

    Yohann Jp Avatar
    Yohann Jp
    positive review 

    Good experience to learn and reuse it at work thank you 👍🏽

    dora chiu Avatar
    dora chiu

    Need a new RSA certification for work at Victoria? Come to join... read more

  • Tashi Nathan Ludowyke Avatar
    Tashi Nathan Ludowyke

    I genuinely loved attending the classes, my trainier Bec was very experienced... read more

    Linda Munday Avatar
    Linda Munday
    positive review 

    I found it a fun and friendly environment to learn

    Mary Nguyen Avatar
    Mary Nguyen
    positive review 

    I loved studying here, it was a very welcoming environment and I... read more

    Tran Huy Avatar
    Tran Huy
    positive review 

    Great course! Highly recommend

  • Mim Jangjuabkaew Avatar
    Mim Jangjuabkaew

    Great short course with good instructor and classmate

    Morteza Teimouri Avatar
    Morteza Teimouri

    Hi guys I attended to this hospitality training course ... read more

    Skakiyan Avatar
    Skakiyan

    C'est un très bon établissement pour passer le RSA (Responsible Service of... read more

    Lancalot098 Avatar
    Lancalot098

    A really good course was informal and wasn't too long. My course... read more

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    Kayden Dias

    Very Professional approach. Team ensures that everything is explained clearly right from... read more

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    Ellie McSkimming

    Fantastic, engaging trainer!

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    Amelia Davis

    Completing the Cert 4 in Hospitality at Complete Hospitality Training was an... read more

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    Aislinn Ní Churraidhín

    Very easy to get access to courses and see what times are... read more

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    Yasmin Diaz

    Excellent from every point of view. I was quite surprised I admit.... read more

    Liam Rutt Avatar
    Liam Rutt

    Great course and well worth the money. The trainer brett was exceptional... read more

    Thao Do Avatar
    Thao Do

    The course was interesting.

    Domenic Gigliotti Avatar
    Domenic Gigliotti

    Really enjoyed myself learning about the RSA course and the teacher Brett... read more

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    Tiffany Gil

    Localisation simple à trouver, personnelle acceuillant, professeur super sympathique !!! Un bon... read more

    Johanna Avatar
    Johanna

    Great Barista Master Class!

    Barbara Weinberg Avatar
    Barbara Weinberg

    For me, Complete Hospitality provided spectacular training (thank you Stuart) and everything... read more

    Natasha Cunningham Avatar
    Natasha Cunningham

    Completed my RSA here, was an easy and even enjoyable process

  • Lisa Demaine Avatar
    Lisa Demaine

    4 hours for a training sounds long but Gem made it worth... read more

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    carcar soupe

    Anna was great, informative and passionate about what she was teaching. I... read more

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    Frankiie Dronsfield

    The course was good, Gem taught us and was lovely and easy... read more

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    Pedro Rodriguez N

    Excellent everything, the organization, the methodology in addition to all the information imparted.

  • Rachel Coleman Avatar
    Rachel Coleman

    Excellent teacher, funny, informative, engaging.

    Kartheek Avatar
    Kartheek

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    thienthang thang

    The barista course in here is extremely excited and the trainer is... read more

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    cinc cinc

    the teacher is cool

  • Tiff Avatar
    Tiff

    Took the RSA course. It was a painless process. The instructor definitely... read more

    Sebastian Williams Avatar
    Sebastian Williams
    positive review 

    I have really enjoyed my experience at CHT the tutor I got... read more

    Marty Halsall Avatar
    Marty Halsall
    positive review 

    I have just completed my Cert IV in Hospitality. Tasha has been... read more

    Kaleigh Zra Ghattas Avatar
    Kaleigh Zra Ghattas
    positive review 

    Learned a lot and had fun as well.

  • Sharon Mccrae Avatar
    Sharon Mccrae
    positive review 

    Learnt loads and had fun too.

    Jaye Dean Avatar
    Jaye Dean
    positive review 

    I had a great time doing my RSA. Our teacher Stuart was... read more

    Rachael Jane Herbst Avatar
    Rachael Jane Herbst
    positive review 

    Very good. Highly recommended. 🙂

    Angie Ioannou Avatar
    Angie Ioannou
    positive review 

    our teacher was fab....when you love what you do... you teach it... read more

  • Stephen Wainwright Avatar
    Stephen Wainwright
    positive review 

    Learnt a lot teachers were great

    Tilly Robb Avatar
    Tilly Robb
    positive review 

    Gem was the most amazing teacher. She made the course so engaging... read more

    Sandeep Singh Matiar Avatar
    Sandeep Singh Matiar
    positive review 

    Awesome experience of RSA in Melbourne

    Beckee Louise Colson Avatar
    Beckee Louise Colson
    positive review 

    I can't thank CHT enough for my training experience there last year.... read more

  • Kai Chuang Avatar
    Kai Chuang
    positive review 

    👍👍👍best hospitality training in Melbourne

    Revan Avatar
    Revan
    positive review 

    My teacher Benjamin is very patient at mentoring me. He would give... read more

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    Shao Yongfei
    positive review 

    👍🏻good teacher.

    Qi Zhao Avatar
    Qi Zhao
    positive review 

    It's a good place place to learn to the skills as a barista

  • Amber Anderson Avatar
    Amber Anderson
    positive review 

    A very good course with excellent tutors

    Soo Kyung Lee Avatar
    Soo Kyung Lee
    positive review 

    Gem, the trainer has so much passionate and full of knowledge based... read more

    Ruyang Sun Avatar
    Ruyang Sun
    positive review 

    It’s amazing! Learnt a lot of things about coffee art. Really falling... read more

    NMaw Nawnaw Avatar
    NMaw Nawnaw
    positive review 

    It’s awesome and fun , and then got new knowledge

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