SIT40416 Certificate IV in Hospitality

Certificate IV in Hospitality

Course Overview

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor, and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Possible job titles include

  • bar supervisor or team leader
  • concierge
  • duty manager
  • food and beverage supervisor or team leader
  • front office supervisor or team leader
  • housekeeping supervisor or team leader
  • gaming supervisor or team leader
  • shift manager.

Pathways to further study

  • SIT50416 Diploma of Hospitality Management
  • SIT60316 Advanced Diploma of Hospitality Management
  • Bachelor of Business (Hospitality Management)

Delivery mode

Workplace

Course duration

6 - 24 months

Units

NameCodeType
Manage diversity in the workplaceBSBDIV501Core
Work effectively in hospitality serviceSITHIND004Core
Enhance customer service experiencesSITXCCS007Core
Manage conflictSITXCOM005Core
Manage finances within a budgetSITXFIN003Core
Coach others in job skillsSITXHRM001Core
Lead and manage peopleSITXHRM003Core
Monitor work operationsSITXMGT001Core
Implement and monitor work health and safety practicesSITXWHS003Core
Provide responsible service of alcoholSITHFAB002Elective
Operate a barSITHFAB003Elective
Prepare and serve espresso coffeeSITHFAB005Elective
Serve food and beverageSITHFAB007Elective
Prepare and serve cocktailsSITHFAB010Elective
Provide advice on beers, spirits, and liqueursSITHFAB011Elective
Provide advice on Australian winesSITHFAB012Elective
Provide advice on imported winesSITHFAB013Elective
Provide table service of food and beverageSITHFAB014Elective
Plan and monitor espresso coffee serviceSITHFAB019Elective
Process financial transactionsSITXFIN001Elective
Use hygienic practices for food safetySITXFSA001Elective
Participate in safe food handling practicesSITXFSA002Elective

Assessment

You will be assessed to demonstrate that you have achieved the skills and knowledge required by nationally recognised standards. A competency is a statement about the skills, knowledge, and attitudes required by a learner. Assessment of competencies may attract both direct (show and tell) and indirect (show, tell, and apply) assessment methods including written, oral, and practical techniques. Competency based assessment is very flexible, so can be tailored to meet the needs of each individual participant. You will know in advance about the type of assessment and what evidence or observations are required to demonstrate your competency. There is the opportunity for reassessment and appeal, as outlined in our student handbook will provide you with this information.

Certification

On successful completion of the course you will be issued with the nationally recognised qualification

SIT40416 Certificate IV in Hospitality

Partial completion of the course requirements will result in a Statement of Attainment being issued where one or more accredited units have been completed.

Entrance Requirements / Pre-requisites

  • Learners must be 16 years of age and over at the time of course commencement.
  • Any learner under the age of 17 years at the time of the commencement of training who has not yet completed Year 10, must provide correspondence or a certificate signed by a Department Regional Director that exempts that individual from school attendance and clearly identifies the Training Provider and the training to be undertaken.
  • Any learner under the age of 17 years at the time of the commencement of training who has completed Year 10, must provide a ‘Transition From School Form’, or correspondence or a certificate signed by the school principal or a Department Regional Director that exempts that individual from school attendance and clearly identifies the Training Provider and the training to be undertaken.
  • Learners may enter SIT40416 Certificate IV in Hospitality with limited or no vocational experience and without a lower level qualification.
  • No occupational licensing, certification, or specific legislative requirements apply to this qualification at the time of publication.
  • Learners must be fully vaccinated against COVID-19 to attend onsite learning (Department of Education and Training, Victoria).

Technology requirements

  • Regular access to a computer, tablet, or smartphone that has reliable internet access.
  • An email address that is current and regularly checked.

Pre-training review

CHT is committed to providing high quality training that aligns with industry and community demands and workforce needs. CHT is also committed to ensuring the best possible education, employment, and training outcomes for our learners. As a part of the application and enrolment process, all learners complete a pre-training review (PTR). This review ensures that individual learners are enrolled into the most suitable and appropriate qualification. It is also an opportunity for CHT to understand the learner’s individual needs and requirements, their current competencies that relate to the course and to identify opportunities for Recognition of Prior Learning (RPL) or Credit Transfers The information gained from the PTR helps CHT design a learning and assessment strategy appropriate for the learner. CHT uses this review to provide the learner with the educational and support services they may need while studying to ensure they can achieve the best outcomes and benefits from the course they are enrolling in, according to their learning objectives, career aspirations and skill level.

Literacy and numeracy

Learners will be required to undertake a Language, Literacy, and Numeracy (LLN) assessment to determine their ACSF level. The LLN assessment identifies the learner’s current LLN skill level to check whether they have the minimum skills required to successfully participate in the program and can develop the necessary employability skills. The assessment also identifies if LLN assistance will be required for the learner to undertake the course.

Fees and Government Funding

Tuition Fees (GST Exempt)Cost
Full Fee$5500
Government Funded*$0
Concession$0

* For full details of our fee structure, please see our Fee Schedule.

* This training is delivered with Victorian and Commonwealth Government funding.

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